Coronavirus Disease Contact Tracing Program in Will County, Illinois
Starting June 1, 2022, IDPH and Will County Health Department will no longer make individual case investigation calls to persons positive with COVID-19, and instead those individuals will receive an automated message.
Individuals of a reported positive COVID-19 case will receive an automated text message sent to their cell phone that will direct callers to resources through automated voice prompts in English, Polish, and Spanish.
Positive COVID-19 cases reported in the Illinois National Electronic Disease Surveillance System (I-NEDSS) will receive a text message to their cell phone in English and Spanish which reads: “IDPH has important info for you: Call 312-777-1999 or visit dph.illinois.gov/covidhelp?ch=sms Llame al 312-777-1999 or visit dph.illinois.gov/covidhelp?ch=sms”
The text message provides persons with positive COVID-19 cases the opportunity to call an automated information line or to click on the website link for additional guidance on isolation, close contact notification, and resource availability.
You can find additional information on the IDPH Confirmed or Possible COVID-19 webpage.
Mandated reporters can click here for reporting information.
*Please Note: Will County Health Department will not request your social security, or payment information to perform contact tracing, our staff will NEVER ask for payment, and/or credit card information of any kind.