Coronavirus Information

This document was last modified: Sep 16, 2020 @ 9:07 am


Link to COVID-19 Data Page 

Will County Infographic HERE


Link to Survey:

“WILL COUNTY RESIDENTS, Join your community in protecting each other against COVID-19, a virus that has caused significant global burdens. Take this ANONYMOUS 1 minute survey and let us know what you are doing to prevent Coronavirus from effecting you and your loved ones.”

You can also visit WCHD on Social Media:



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Posters-All-In Will County- life jacket

Posters-All-In Will County-bike helmet

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Covid poster(1)

EPR-Stop-COVID symptoms poster

WCHD-wear a mask poster


Flyer COVID AAH Virtual Care Updated 9-3-20 (2) COVID-19 Virtual Care Program FAQs – Community (002)

COVID-19 Virtual Care Program

  • Advocate Aurora Health is partnering with the State of Illinois to offer COVID-positive Illinois residents virtual care. The program is free, and available to all Illinois residents recovering from COVID regardless of who their primary care provider is. 
  • The program offers daily virtual check-ins, educational information, 24/7 alert monitoring and support, and a free home monitoring kit that includes a thermometer and masks
  • To enroll, call 866-443-2584
  • For more information, please see the flyers above


The New Will County Health Department

COVID-19 Contact Tracing Program 

Monday Through Saturday 8am-6pm


COVID-19 Contact Tracing… What you NEED TO KNOW

“Contact Tracing is key to slowing the spread of COVID-19 and keeps YOU, your FAMILY, and your COMMUNITY – SAFE”

  • Contact tracing is being used by local health departments to slow the spread of COVID-19. 
  • Contact tracing involved identifying people who have COVID-19, people who they came in contact with, and working with them to slow or stop of the spread of COVID-19. 
  • The Will County Health Department has hired several new contact tracers to help with the program. 
  • Contact Tracers will be calling residens who have the virus, to identify everyone they had close contact with during the time they were infectious. 
  • Please answer their calls or return their calls in a timely manner so we can all help to slow the spread of COVID-19. 

*Please Note: Will County Health Department Contact Tracers do not need your social security, or payment information to perform contact tracing, our staff will NEVER ask for payment, and/or credit card information of any kind.

Coronavirus symptoms

  • Fever
  • Cough
  • Difficulty Breathing or Shortness of Breath
  • Chills
  • Sore Throat
  • Headache
  • Loss of Taste, Smell
  • New confusion
  • Bluish lips or face

*This is not a complete symptoms list, please seek your “medical home” or doctor for testing and treatment options.

What to do if you are sick

The vast majority of those exposed to Coronavirus will not require hospitalization; Symptoms are often mild enough to care at home. However, if you develop threatening symptoms such as shortness of breath, dehydration, changes in mental status, or other complications, call your doctor and seek immediate medical attention.

Please contact your “medical home” or doctor if you believe you have been exposed to the novel coronavirus, or are experiencing symptoms

Considerations for Types of Travel

Travel increases your chances of getting and spreading COVID-19. We don’t know if one type of travel is safer than others; however, airports, bus stations, train stations, and rest stops are all places travelers can be exposed to the virus in the air and on surfaces. These are also places where it can be hard to social distance (keep 6 feet apart from other people).

Consider the following risks for getting or spreading COVID-19, depending on how you travel:

Air travel

Air travel requires spending time in security lines and airport terminals, which can bring you in close contact with other people and frequently touched surfaces. Most viruses and other germs do not spread easily on flights because of how air circulates and is filtered on airplanes. However, social distancing is difficult on crowded flights, and you may have to sit near others (within 6 feet), sometimes for hours. This may increase your risk for exposure to the virus that causes COVID-19.

Bus or train travel

Traveling on buses and trains for any length of time can involve sitting or standing within 6 feet of others.

Car travel

Making stops along the way for gas, food, or bathroom breaks can put you and your traveling companions in close contact with other people and surfaces.

RV travel

You may have to stop less often for food or bathroom breaks, but RV travel typically means staying at RV parks overnight and getting gas and supplies at other public places. These stops may put you and those with you in the RV in close contact with others.

Learn more about how to protect yourself from COVID-19 on different types of transportation on CDC’s website Protect Yourself When Using Transportation.

Anticipate Travel Needs

  • Bring enough of your medicine to last you for the entire trip.
  • Pack enough alcohol-based hand sanitizer (at least 60% alcohol) and keep it within easy to reach.
  • Bring a cloth face covering to wear in public places.
  • Prepare food and water for your trip. Pack non-perishable food in case restaurants and stores are closed.
  • Take steps to protect yourself from COVID-19 when booking accommodations or planning an overnight stay.
  • If you are considering cleaning your travel lodgings, see CDC’s guidance on how to clean and disinfect.

State and Local Travel Restrictions

Follow state and local travel restrictions. For up-to-date information and travel guidance, check the state or local health department where you are, along your route, and at your planned destination. While you are traveling, it is possible a state or local government may put into place travel restrictions, such as stay-at-home or shelter-in-place orders, mandated quarantines upon arrival, or even state border closures. Plan to keep checking for updates as you travel.

Frequently Asked Questions

Is it safe to travel to visit family or friends?

Travel increases your chances of getting and spreading COVID-19. Before you travel, learn if coronavirus is spreading in your local area or in any of the places you are going. Traveling to visit family may be especially dangerous if you or your loved ones are more likely to get very ill from COVID-19. People at higher risk for severe illness need to take extra precautions.

Is it safe to travel to campgrounds/go camping?

Going camping at a time when much of the United States is experiencing community spread of COVID-19 can pose a risk to you if you come in close contact with others or share public facilities (like restrooms or picnic areas) at campsites or along the trails. Exposure may be especially unsafe if you are more likely to get very ill from COVID-19 and are planning to be in remote areas, without easy access to medical care. Also be aware that many local, state, and national public parks have been temporarily closed due to COVID-19.


Similarities: COVID-19 and the Flu


  • Both cause fever, cough, body aches and fatigue; sometimes vomiting and diarrhea.
  • Can be mild or severe, even fatal in rare cases.
  • Can result in pneumonia.


  • Both can be spread from person to person through droplets in the air from an infected person coughing, sneezing or talking.
  • A possible difference: COVID-19 might be spread through the airborne route (see details below under Differences).
  • Both can be spread by an infected person for several days before their symptoms appear.


  • Neither virus is treatable with antibiotics, which only work on bacterial infections.
  • Both are treated by addressing symptoms, such as reducing fever. Severe cases may require hospitalization and support such as mechanical ventilation.


Both may be prevented by frequent, thorough hand washing, coughing into the crook of your elbow, staying home when sick and limiting contact with people who are infected. Social distancing can limit the spread of COVID-19 in communities.


Differences: COVID-19 and the Flu


COVID-19: Caused by one virus, the novel 2019 coronavirus, now called severe acute respiratory syndrome coronavirus 2, or SARS-CoV-2.

Flu: Caused by any of several different types and strains of influenza viruses.


While both the flu and COVID-19 may be transmitted in similar ways (see the Similarities section above), there is also a possible difference: COVID-19 might be spread through the airborne route, meaning that tiny droplets remaining in the air could cause disease in others even after the ill person is no longer near.

Antiviral Medications

COVID-19: Antiviral medications and other therapies are currently being tested to see if they can address symptoms.

Flu: Antiviral medications can address symptoms and sometimes shorten the duration of the illness.


COVID-19: No vaccine is available at this time, though it is in progress.

Flu: A vaccine is available and effective to prevent some of the most dangerous types or to reduce the severity of the flu.


COVID-19: Approximately 351,731 cases worldwide; 35,241 cases in the U.S. as of Mar. 23, 2020.*

Flu: Estimated 1 billion cases worldwide; 9.3 million to 45 million cases in the U.S. per year.


COVID-19: Approximately 15,374 deaths reported worldwide; 473 deaths in the U.S., as of Mar. 23, 2020.*

Flu: 291,000 to 646,000 deaths worldwide; 12,000 to 61,000 deaths in the U.S. per year.

The COVID-19 situation is changing rapidly. Since this disease is caused by a new virus, people do not have immunity to it, and a vaccine may be many months away. Doctors and scientists are working on estimating the mortality rate of COVID-19, but at present, it is thought to be higher than that of most strains of the flu.

*This information comes from the Coronavirus COVID-19 Global Cases map developed by the Johns Hopkins Center for Systems Science and Engineering.


Protect Yourself


  • Clean your hands often
  • Avoid close contact
  • Stay home if you’re sick
  • Cover coughs and sneezes
  • Wear a face mask if you are sick to keep from infecting others
  • Clean and disinfect surfaces


Who is Most at Risk?

  • Individuals with Heart Disease
  • Individuals with pre-diabetes and diabetes
  • Individuals with Lung disease
  • Individuals with Kidney disease
  • Individuals with underlying health conditions
  • Those living in congregate living situations
  • The elderly

The Will County Health Department reminds you that if you believe you have been exposed to Coronavirus:

  1. Isolate yourself and self-monitor for the symptoms. This includes taking your temperature three times daily (morning, afternoon, evening) to check for a fever, along with watching for other symptoms such as cough and shortness of breath.
  2. If you do have these symptoms, you are asked to phone YOUR MEDICAL PROVIDER for an examination, as your medical provider is the one who knows you and your family’s medical condition’s best. ALWAYS CALL AHEAD OF TIME, as your provider may have certain times or areas where they prefer symptomatic patients to go.
  3. Call the Hotline. The Will County Health Department has established a Coronavirus hotline for questions, available from 8 AM to 4 PM Monday through Friday at 815-740-8977.


In addition, the Will County Health Department reminds you that the Centers for Disease Control and Prevention (CDC) has stated that gatherings of 50 people or more should be put on hold for eight weeks. WCHD asks you to follow these guidelines, not doing so could result in more residents being put at risk of contracting Coronavirus. More information can be found @,,


Tips For Social Distancing, Quarantine, And Isolation During An Infectious Disease Outbreak

This tip sheet describes feelings and thoughts you may have during and after social distancing, quarantine, and isolation. It also suggests ways to care

Here: tips-social-distancing-quarantine-isolation-031620

What To Expect: Typical Reactions

Everyone reacts differently to stressful situations, such as an infectious disease outbreak, that requires social distancing, quarantine, or isolation …for your behavioral health during these experiences and provides resources for more help.

CDC Tips for Coping

Toll-Free: 1-877-SAMHSA-7 (1-877-726-4727) | |



TEXT TALK to 552020

TEXT HABLAR to 552020

“During these stressful times of the Coronavirus pandemic, and all the life challenges that have come with it, the WCHD (Will County Health Department) Behavioral Health (BH) division is now able to offer residents a chance to have a mental health professional to talk to, free of charge, when things become overwhelming.”

This past Saturday, April 11th, Governor Pritzker announced that the CALL4CALM line had been activated by the State of Illinois. As part of the DMH Program 580 Crisis Staffing Grant initiative, any text or call made to the CALL4CALM number from within Will County will be directed to the WCHD BH division.

Residents simply need to text TALK, or HABLAR if their preferred language is Spanish, to 552020. Residents will receive a response on their cell phone. For difficulties such as fear, anger, worry about their families, feeling isolated, or any other stresses related to the pandemic, residents will be asked to enter their preferred first name (what they like to be called) and their zip code. They will then receive a call from someone within their region within 24 hours.

Residents will be told to call the National Suicide Prevention Lifeline, 1-800-273-8255, if they are feeling suicidal.





To Request PPE (Personal Protective Equipment) from the Illinois Department of Public Health, Follow Here: IDPH PPE Request Process



  • What is a respirator?
    • A respirator is a personal protective device that is worn on the face or head and covers at least the nose and mouth. A respirator is used to reduce the wearer’s risk of inhaling hazardous airborne particles (including infectious agents), gases or vapors. Respirators, including those intended for use in healthcare settings, are certified by the CDC/NIOSH.
  • What is an N95 filtering facepiece respirator (FFR)?
    • An N95 FFR is a type of respirator which removes particles from the air that are breathed through it. These respirators filter out at least 95% of very small (0.3 micron) particles. N95 FFRs are capable of filtering out all types of particles, including bacteria and viruses.
    • For more on respirators:UnderstandDifferenceInfographic-508
  • Extended Use Guidelines for Filtering Facepiece Respirator (FFR)
    • Clean hands with soap and water or an alcohol-based hand sanitizer before and after touching or adjusting the FFR.
    • Avoid touching the inside of the FFR.
    • Use a pair of clean (non-sterile) gloves when donning and performing a user seal check.
    • Visually inspect the FFR to determine if its integrity has been compromised.
    • Check that components such as the straps, nose bridge, and nose foam material did not degrade, which can affect the quality of the fit, and seal.
    • If the integrity of any part of the FFR is compromised, or if a successful user seal check cannot be performed, discard the FFR and try another FFR.
    • Users should perform a user seal check immediately after they don each FFR and should not use an FFR on which they cannot perform a successful user seal check.
    • For more information on respirators
  • Strategies for Prioritization of respirators

IDPH Guidance on general use masks





Urgent Update:

Due to recent concerns surrounding the spread of Coronavirus and the safety of our staff, our (CCAP) Child Care Resource and Referral lobby will be closed to the public.

However, we will have someone available to receive and print paperwork.

For all questions or case updates please call our hotline at 815-741-4622. We have made more specialists available to accommodate the increase in calls.

















Information and Resources for Social Services:


Passenger Health Update

Pace ADA Paratransit customers should reconsider travel

The safety of our passengers and personnel is Pace’s top priority and working diligently to help prevent the spread of COVID-19 (coronavirus). Pace stated they are working closely with local, state and federal agencies to monitor the situation and respond in accordance with CDC guidance.

We are making every decision with the well-being of our passengers, our employees, and our communities in mind, and following the directives of state and federal officials.”

To that end, Pace is recommending that ADA paratransit riders consider postponing non-essential travel. If you have a reservation for a paratransit ride and wish to cancel it, please call 1-800-606-1282 to cancel as early as possible.

Thank you for your patience as we manage this situation. If you have any questions about Pace’s paratransit service or Pace’s response to COVID-19, please email

Updates from Pace will be posted to this page.



The Governor of Illinois, JB Pritzker announced that as of Monday March 16, 2020 at 9pm all restaurants and bars will be closed to dine-in customers until March 30th, 2020.

Get the Latest from the Governor @ the State of Illinois Coronavirus website Here

Illinois: Executive Orders related to COVID-19

Guidelines as well as toolkits for businesses can be found on the Illinois Department of Commerce and Economic Opportunity (DCEO) website:

DCEO’s website:

Workplace Pandemic Preparedness ACT, (ADA COMPLIANT) Click Here:


Guidance for Worksites

” Illinois Manufacturers Association: If you are an organization with the ability to donate or produce essential supplies, please visit:

Evidence shows that the novel COVID-19 is more easily spread than seasonal influenza, get the tips you need for your business below:

CDC Travel Guidelines

WHO Update on covid transmission

IDPH Guidelines for Faith Based Organizations

State of Illinois Violence Information

Guidance for Faith Based Centers


Multisystem Inflammatory Disease in Children Associated with COVID-19


IDPH Guidance for Emergency Services Response to Domestic Violence during COVID-19


IDHR Face Covering FAQs

IDPH Guidance for Dental Providers

Restore Illinois Plan

Guidance on Golf With Restrictions

State Parks Opening May 1st 2020

American Red Cross Guidance 

Mental Health First Aid Training; ONLINE FREE

IDPH Guidance for Food and Meat Processing Facilities and Workplaces

COVID-19 Inspector Checklist[pdf]

COVID-19 Inspector Checklist[doc]

Assessment Tool for Food and Meat Processing Facilities


National Foundation for Infectious Diseases Webinar: Covid-19 preparedness and response on us college campus



IDPH Food Service Enforcement

IDPH Food Service Guide

WCHD Guidance for Food Service Closure and Open

OSHA Guidelines for Worksites

Disinfection Products that are effective against COVID-19

Hotel Fitness Center Guidance

FAQ for Child Care Providers during COVID-19

IDPH Guidance for Day Care Centers

Guidance for Health Care Facilities

Guidance for Health Care Professionals

Guidance for Laboratories

Telehealth Services Medicare

Telehealth Services Medicaid

IDPH Guidance for Elective Procedures

HHS COVID-19 Healthcare Checklist

IDFPR Health Care Workers Call To Action

EMS and Fire Service Personnel: What They Need to Know

IDPH Guidance for Large Businesses during COVID-19

Coronavirus Guidance for those Running Homeless Shelters



WEBINAR SLIDES COVID-19 Response for Homeless

IDPH Guidance for Grocery Stores open during COVID-19

IDPH Guidance for Grocery Stores during COVID-19 2

IDPH Guidance for Blood Drives during COVID-19

IDPH Guidance for Blood Plasma Collection

ASTHO Guidance for COVID-19

IDPH Guidance for Care for Pregnant Women during COVID-19

CDC Guidance on Sewage and COVID-19

IDPH Guidance for Funeral Homes

IDPH Guidance on Transfer of Patients from Hospital Settings to Skilled and Intermediate LTC Facilities

IDPH Non-Discrimination in Treatment

IDPH Alternate Housing Plan

IDPH Guidance on Long Term Care Facility Congregate Settings

The Following Informational Links are available for Coronavirus Information:


CDC Recommends Cancellation of Events with 50 or More People for Next Eight Weeks

General Information

Information for Your Household

Community Preparedness

Travel Health Notices

Advice for Schools

Avoid the Spread of Germs via Coughing, Sneezing, or Unclean Hands

More on the Importance of Healthy and Clean Hands

For Pregnant Women and Breastfeeding Women



General Information

Frequently Asked Questions

Information for K-12 Schools

Information for College and Universities

What we Already Know about Coronavirus

What is Coronavirus?

For Pregnant Women